Privacy Policy

Last Updated: 1st September 2023.

XtraPension Ltd ("XtraPension," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This privacy policy sets out how XtraPension uses and protects any information you give when you use this website. XtraPension is fully committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy. XtraPension may occasionally amend this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Please read this Privacy Policy carefully, in conjunction with our Terms and Conditions. Unless otherwise defined, terms used here have the same meaning as in our Terms and Conditions. If you have any questions, comments, or complaints about this Privacy Policy, please contact us using the details provided below. By using our Services, you consent to the collection, use, storage, disclosure, and protection of your personal information as described in this Privacy Policy.

WHAT INFORMATION WE COLLECT

WHAT INFORMATION WE COLLECT

We require this information to understand your circumstances, to provide you with a better service and in particular for the following reasons:

In addition to the purposes described above, we may use and process your information for any other purposes disclosed to you at the time of collection or with your consent.

CHOICE/OPT-OUT

You may choose to stop receiving any marketing emails/SMS texts by following the unsubscribe instructions included in these emails.

DISCLOSURE OF YOUR INFORMATION

LEGAL BASIS FOR PROCESSING YOUR DATA

XtraPension processes your personal data for a variety of purposes, each of which must have a legal basis. Our legal basis for collecting, using, and processing your information may vary depending on the specific context and the nature of the information.

We process your data in compliance with applicable data protection laws and will always have a valid legal basis for doing so. If you have questions about the specific legal basis on which we process your data, please contact us.

UPDATING, VERIFYING AND DELETING PERSONAL DATA

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the EU General Data Protection Regulation ((EU) 2016/679) (“GDPR”).We will update or delete your Personal Data accordingly. You can update us via our website.

TRANSFER OF DATA

The General Data Protection Regulation (GDPR) and other data protection laws may require additional safeguards when transferring personal data from one jurisdiction to another, especially to a jurisdiction outside the European Economic Area (EEA) or any other region with data protection laws that may differ from those in your jurisdiction. By using our services and submitting your personal data, you consent to the transfer of your data to United Kingdom and its processing there. We are committed to protecting your personal data, and we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, as well as any applicable data protection laws, including the Australian Privacy Act and the GDPR. This may involve using standard contractual clauses or other approved mechanisms to provide adequate safeguards for international data transfers. Your consent to this Privacy Policy, coupled with the submission of your information, indicates your agreement to this data transfer and processing, including to jurisdictions outside the EEA.

DATA SECURITY

At XtraPension, we are committed to ensuring the security of your data. We implement a range of technical and organizational measures to safeguard your data..

Our commitment to data security aligns with UK regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

YOUR RIGHTS AND CHOICES

Our commitment to data security aligns with UK regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

To exercise any of your rights described in this section, or if you have any questions or concerns about our data practices, please contact us using the contact details provided in the "Contact Information" section of this Privacy Policy. We will respond to your request and address your concerns in a reasonably timely manner and in accordance with applicable data protection laws. We request that you contact us first before lodging any complaints to the relevant data protection authorities.

OTHER PERSONALISED AND BEHAVIOURAL ADVERTISING SERVICES

We may participate in additional retargeting and behavioural advertising services. You can control the placement of cookies and other data collection methodologies by opting out.

COLD EMAIL CAMPAIGNS

Collection of Information: We may collect the following information for the purpose of sending you relevant and targeted cold emails. This information is sourced directly from publicly available sources, including the internet, industry-specific directories, or other reliable sources:

Use of Information: We use the information collected through cold emails for the following purposes:

Sharing and Disclosure: We may use third-party email marketing service providers to send our cold emails. These service providers are required to adhere to our privacy and security standards.

Your Rights: You have the right to:

Data Retention: We do not retain this information longer than is required for the purposes for which it was collected or as permitted under applicable law. Should we fail to engage you or our engagement ceases for whatever reason then it is our policy to delete your information after 12 months.

Consent: For information obtained from external sources, we may not require your explicit consent to process this data. The processing of this information aligns with our legal basis for processing and aligns with your interest in exploring business opportunities and maintaining the relevance of our services.

COOKIES AND OTHER TRACKING TECHNOLOGIES

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also helps us to improve our website. For more information on cookies, please see our cookie policy.

USER TESTIMONIALS

We value feedback from our users, and occasionally, we may showcase user testimonials on our websites and materials. If a user has shared personal information in their testimonial, rest assured that we have obtained the necessary consent to feature it. Your privacy is of utmost importance to us, and we only share user testimonials with the express permission of the individuals involved unless they have been published directly on 3rd party platforms such as Google, Meta or Linkedin etc. If you have any questions or concerns regarding the use of your testimonial or personal information, please don't hesitate to contact us.

NOTIFICATION OF CHANGES

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address you have provided previously) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

CONTACT US

Any queries may be directed to our Data Protection Officer:
Slaier
support [at] xtrapension.com

You can also contact us by writing or email us at the address below:
XtraPension Ltd
Gray Office Park
H91 C3N1
Ireland
Phone: +353 (0)91 123 456

How can we help you?